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Field Application Engineer

Job description

Become part of the innovative production team of intoPIX SA!

intoPIX is a worldwide leader in leading-edge video compression, image processing and security solutions targeting multiple software and hardware platforms. intoPIX products are used in Digital Cinema, Broadcast, Pro-AV, Industrial Vision, GIS and Medical Imaging. The company has received multiple Awards that recognized its strong expertise and innovation. Today their technologies are used daily by 50% of the movie theaters in the world and by major sport events, including Olympic Games and World cup.

As member of the production team and field application egnieer, you’re in charge to understand the customer application, to define the appropriate technical solution to deliver and to support the customer during integration of intoPIX technologies.

Your responsibilities will be:

  • You assist the sales team to prepare the offers with compelling technical value proposition for the end-customers.
  • You participate and recommend new features and new product development based on customer feedback and market evolution.
  • You participate to the definition of product and product line(s) development to sustain the growth strategy of intoPIX
  • You deliver the customer with the intoPIX products.
  • You’re part of the first line support, answering the technical requests of the customers during the integration of our products, analyzing and solving customer integration issues 
  • If the problem has to be escalated, you formalize the issue in “User stories” (refer to “Agile SCRUM Methodology” for more insight)

Desired Skills and Experience

  • You have good analytic and synthesis skills. 
  • You are a Team player, pro-active and responsible, you can manage your time and prioritize your tasks. 
  • You can adopt the customer perspective to understand his needs
  • You have good communication skills in French and English, both oral and written.
  • You have Experience with some Video & Image Processing & compression Algorithms or technologies and related audio-visual applications. You are familiar with some industry standards such as SDI, HDMI, JPEG, JPEG2000, H264, HEVC, SMPTE2022, SMPTE 2110,...
  • You master most of the following technical skills: 
    • Digital Electronic Design o VHDL or Verilog o FPGA (Xilinx and Intel/Altera) 
    • Hardware tools: Modelsim, ISE, Vivado, Quartus 
    • Software: C++, Python, Bash, shell script… 
    • Versioning tool: Hg Mercurial 
    • Technical documentation tool : Madcap flare • OS: Linux, Windows, Mac. 
  • You may be asked to travel a few times per year to attend some professional trade shows, to assist a sales representative during a customer meeting or to provide local assistance during a customer project.

 

What we offer

You will work in a growing high-tech start-up company with 20 smart, passionate and fun people. Our brand new offices are located in Mont Saint-Guibert (Belgium). We offer competitive salary with attractive benefits. If you meet the profile, and would like to be part the team

Please send your application to  Jobs at intoPIX.com